Proactive Support

Proactive Outreach for Shopify
For a long time now, customer support has been reactive. When your customers run into issues, they reach out to your helpdesk via email, chat or phone, a...
Thu, 13 Jul, 2023 at 6:33 PM
Proactive Support - Email Outreach
With Proactive Outreach in Freshdesk, your support teams can identify, understand, and reach out proactively to customers the moment they run into trouble, ...
Thu, 13 Jul, 2023 at 6:33 PM