Setting up your Sandbox
As a helpdesk administrator, you would want to test out a configuration or feature before enabling it on your Freshdesk account. For example, when you add a...
Thu, 13 Jul, 2023 at 6:33 PM
Sandbox vs Production
What gets copied into your Sandbox account? The Sandbox is designed to copy all settings that can impact the workflow of your helpdesk. Here is a compr...
Thu, 13 Jul, 2023 at 6:33 PM