How search works

How search in Freshdesk works
The search tab lets you locate items in your account from just about any page within your helpdesk. It is available in the top right corner (near the '...
Thu, 13 Jul, 2023 at 7:07 PM
Filtered Search For Tickets
Freshdesk’s search feature lets you find tickets, solution articles, forum posts and customers. To add more accuracy to ticket searches and make your li...
Thu, 13 Jul, 2023 at 7:07 PM