Getting Started with Freshdesk Analytics
With Freshdesk Analytics, leverage your customer support data to craft experiences that wow customers.
For the Analytics module to work seamlessly, some specific cookies should be enabled and ensured that they are not blocked by any browser extensions/ firewa...
Thu, 13 Jul, 2023 at 8:00 PM
Freshworks Analytics offers AI-powered predictive capabilities in the form of Forecasting for Freshdesk. With Forecasting, you can now see projections for h...
Thu, 13 Jul, 2023 at 8:00 PM
Note: Learn the basics of Analytics in this video. Find the guide to use Analytics here. Free (Sprout) Growth (Blossom) Pro (Garden/Estate) Enterpri...
Thu, 13 Jul, 2023 at 8:00 PM
Curated reports give you insights into your team’s performance across Freshdesk, Freshcaller, Freshchat. You can validate performance across channels effor...
Thu, 13 Jul, 2023 at 8:00 PM