Account Details - Health Score

The Health Score page gives you detailed information on how an account's health score is calculated and how much score it's getting from each component.  

"Current health score configuration" shows the name of the specific health score configuration used to calculate the health score of the current account.

The "Average monthly health score" chart shows the average health score for this account trending monthly. 


The health score breakdown section shows the different components included in calculating this account's health score and it's current contribution to the overall health score.

Particularly, the bar chart on the left shows the weighted score each component is contributing to the total health score vs. the missing weighted score each component could have contributed to the health score if that component is getting full 100 scores.

And the pie chart on the right shows the current weight of each component within the health score. 

The trend line shows the historical score (in absolute value from 0 - 100) of all the health components over a selected time frame. 

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