NPS Systems

Third-party NPS systems require the following credentials to integrate with Natero. If you do not use one of these applications, please refer to our Account API documentation for instructions on how to send NPS data to Natero.

Application Credentials Needed

Note that Nicereply does not expose API for NPS. Only CompanyRatings is possible at the moment.

  • api_key
  • client_id
  • client_secret
Zendesk NPS
  •  Account email (which is associated with an admin role in Zendesk)
  • Zendesk domain for the account: https://{subdomain}
  • API Token (get from Settings > Channels > API, enable Token access and click "add new token")
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