The Communications page is a centralized place for you to view, filter and search any account communications including emails, meeting, support tickets, and notes.
You can easily find a list of communications filtered by a particular interaction category, specific sub-types or searching using keywords.
Below is a quick summary of the different tabs on the Communications page:
Emails - Any bcc'ed emails (using your Natero org-specific bcc email), emails sent via Natero campaign or Natero email triggers associated with this account.
Interactions - Any interactions synced from third-party systems, or manually added within Natero, or sent directly via the Natero Account REST API to the Interaction endpoint associated with this account. Interactions can have "Email" type.
Support - Any support tickets synced from third-party systems, or manually added within Natero, or sent directly via the Natero Account REST API to the Support Tickets endpoint associated with this account.
Notes - Any account notes synced from third-party systems, or manually added within Natero, or sent directly via the Natero Account REST API to the Notes endpoint associated with this account.