These are the placeholders you might want to use when you have enabled Multilingual Support on the portal to support your global customers. 

Placeholder for Language Switcher 

In the portal, users will have an option to switch between the supported languages by using the language switcher. 

The code {{ portal | language_list }} will be automatically included with appropriate styles when {{ portal | welcome_navigation }} is already available. In case it is not available, then you have to add the code for language switcher. 

Note: You need to ensure that the styles match your brand, so it is always recommended to check the changes in draft mode before publishing it. 

Placeholder for Dynamic Text

In the portal, when you want to translate any of your hardcoded text such as the page header, title or footer similar to the Freshdesk support portal (as shown below), it can be translated to the required languages and loaded based on the language selected by the users. 

For example, if you want to translate the page title 'We are here to help!' in any other supported language, the translated text can be added based on the current portal language selection which can be accessed as {{ portal.current_language.code }} or {{ portal.current_language.name }}. 

Here is an example code that needs to be used on your portal customization code: 

{% if portal.current_language.code == "en" %}
We are here to help!
{% elsif portal.current_language.code == "fr" %}
Nous sommes ici pour aider!
{% elsif portal.current_language.code == "de" %}
Wir sind hier um zu helfen!
{% endif %}

 

Below are the list of supported languages and their respective codes:

      

Name	Code		Name	Code
Arabic	ar		Portuguese/Portugal	pt-PT
Catalan	ca		Russian	ru-RU
Czech	cs		Slovak	sk
Danish	da		Slovenian	sl
German	de		Swedish	sv-SE
English	en		Turkish	tr
Spanish (Latin America)	es-LA		Vietnamese	vi
Spanish	es		Chinese	zh-CN
Estonian	et		Ukrainian	uk
Finnish	fi		Hebrew	he
French	fr		Thai	th
Hungarian	hu		Romanian	ro
Indonesian	id		Chinese (Traditional)	zh-TW
Italian	it
Japanese	ja-JP
Korean	ko
Norwegian	nb-NO
Dutch	nl
Polish	pl
Portuguese (BR)	pt-BR

Here's the list of placeholders for other categories such as, General Portal Information, Forums, Access to Solutions, Accessing Attachments and Using Snippets for critical behaviour.