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If you have signed up for Freshdesk or Omnichannel after March 30, 2022, you can read more about accessing your Customer Portal in this article. Art...

As your support portal collects personal details like name, email, and phone number, it is essential to protect this information from 3rd-parties with mali...

If you have signed up for a Freshdesk or Omnichannel account before March 30, 2022, refer to this article to learn about logging in and accessing your Fresh...

A quick guide to customize the look and feel of your support portal: You can customize your portal to reflect your theme and give your users a memorable cu...

You have the option of importing a theme onto Freshdesk. To do so, click on the ‘Import Theme’ button. Please note that only .zip files can be uploaded. ...

If you are an existing Freshdesk user using the Freshdesk Portal without customizations, you can quickly switch to the Marina theme.  If you are an exis...

You can customize the look and feel of your portals to fit your brand guidelines for different products. Hover over the portal you would like to customize a...

As a business, enabling your customers to log in to the ticket portal allows them to keep track of their tickets and stay on top of any ticket updates. With...