Multilingual Knowledge Base
When you have customers from around the world, a multilingual Knowledge base can help you support all of them with ease. With multiple languages available o...
Thu, 13 Jul, 2023 at 8:04 PM
When agents are spread out across different regions or when different teams take care of different languages, using article statuses helps ensure that your...
Thu, 13 Jul, 2023 at 8:04 PM