Integrating with Whatsapp Business

Important Update: WhatsApp Business Integration with Freshdesk
We are building a native integration with WhatsApp to provide you with a better integration experience. With this upgrade, you will be exposed to a bunch of...
Thu, 13 Jul, 2023 at 8:01 PM
WhatsApp for Business Integration
If you are a business that frequently interacts with customers on WhatsApp, then we recommend you take advantage of the WhatsApp business integration for ...
Thu, 13 Jul, 2023 at 8:01 PM
New WhatsApp pricing from February 1, 2022
From February 1, 2022, WhatsApp has changed its pricing model for its business API. The pricing has changed from a notification-based model to a conversat...
Thu, 13 Jul, 2023 at 8:01 PM
Tracking WhatsApp usage metrics from your Freshdesk account
WhatsApp usage metrics enable admins to monitor the usage metrics for each WhatsApp number integrated with the Freshdesk account from a unified screen.  ...
Thu, 13 Jul, 2023 at 8:02 PM