Getting started with email in Freshdesk

Using custom email servers to send and receive support emails
TABLE OF CONTENTS Steps to Set up the custom mail server Using Gmail Server Using Microsoft Office 365 Using other Servers 1. Setting up Incoming 2....
Tue, 29 Aug, 2023 at 12:12 PM
Activating your support email
Once you've added a support email address to your account, you will have to verify and set up forwarding rules in your mailbox. Kindly follow the below ...
Thu, 13 Jul, 2023 at 8:03 PM
Setting up a forwarding rule in Gmail
Freshdesk lets you convert incoming emails into tickets. If you need to forward emails coming into your Gmail account to Freshdesk, you will have to set up...
Thu, 13 Jul, 2023 at 8:03 PM
Migrating from Gmail to Freshdesk
When you move from email support to a helpdesk, you will need a seamless migration experience that prevents you from switching back and forth between the ...
Thu, 13 Jul, 2023 at 8:03 PM
Custom mail servers for public email domains
What is a custom mail server? Custom email servers allow all your email transactions to be completely managed on your side Why is it important to set up a...
Wed, 2 Aug, 2023 at 7:53 PM