What are the different email notifications and how to use them
The different email notifications and what they do: Go to Admin > Helpdesk Productivity > Email Notifications You will notice that there are four ...
Thu, 13 Jul, 2023 at 8:03 PM
Configuring dynamic email notifications
If you support customers across multiple languages, you can customize your automated email notifications corresponding to each requester's language set...
Thu, 13 Jul, 2023 at 8:03 PM
Built-in smart notifications for Agents
Smart notifications gives you important real-time alerts right inside Freshdesk. This way you can prioritize your next action and respond faster. You can ...
Thu, 13 Jul, 2023 at 8:03 PM