Email delivery in Freshdesk

Email domain verification using DKIM records
Note: DKIM is not applicable if you have a custom mailbox.  Domain verification is a mandatory check if you are using the default Freshdesk server as t...
Thu, 13 Jul, 2023 at 8:03 PM
Email Delivery Failure Notification
A large number of factors influence the successful delivery of emails. In a rare occasion that an email does not get delivered to one or more of the intend...
Thu, 13 Jul, 2023 at 8:03 PM