The status of an article helps an agent track whether a particular article has been translated and published in multiple languages or not. These statuses can also be used in filters to access a list of articles in a specific status.
These are the following article statuses that are available in your Knowledge Base:
| Status | Description | Plan |
Draft |
All the articles that are saved but are not yet published will be under the Draft status |
From Sprout |
Published |
All the articles that are published to the customer will be under the Published status |
From Sprout |
Outdated |
This consists of translated articles that are not yet updated according to the changes made to the primary language |
From Garden |
Untranslated |
This consists of all the articles in the primary language that are not translated into other required languages |
From Garden |
| In Review | This consists of all the articles that have been sent for review | Forest |
| Approved | This consists of all the articles that have been approved but not published | Forest |