Telephony Service apps
CTI is a framework that enables you to build and integrate your telephone system with Freshdesk. To bring in the functionalities of your telephony system, ...
Thu, 13 Jul, 2023 at 8:01 PM
With the Freshdesk Telephony Partner Extension with Five9, you can bring your Five9 account into Freshdesk to meet your customer support needs. With this ca...
Wed, 2 Aug, 2023 at 7:53 PM
TABLE OF CONTENTS
Integrating Genesys with Freshdesk
Key agent functionalities of the call widget
Interaction functionalities
Change agent status...
Wed, 2 Aug, 2023 at 7:53 PM
With the Freshdesk Telephony Partner Extension with Aircall, you can bring your Aircall account into Freshdesk to meet your customer support needs. With thi...
Wed, 2 Aug, 2023 at 7:53 PM
TABLE OF CONTENTS
Integrating Amazon Connect with Freshdesk
A quick guide to using the integration
Start a new call
In-call actions
Receive a ca...
Wed, 2 Aug, 2023 at 7:53 PM
With the Freshdesk Telephony Partner Extension with RingCentral, you can bring your RingCentral account into Freshdesk to meet your customer support needs. ...
Wed, 2 Aug, 2023 at 7:53 PM