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Feature availability: Feature Freshdesk plans Slack plans Notify ticket creation and update events to public or private channels in Slack ...

Office 365 App for Freshdesk enables you to add notes, priority, and agent from your Outlook Account (via Outlook Actionable Messages) without logging into ...

Introduction The Freshdesk-Microsoft Teams integration brings your internal and support teams together, making cross-team collaboration effortless and fric...

Integrating Slack and Freshdesk not only enables agents to be aware of the tickets assigned to their group without leaving their Slack workspace but also co...