Freddy Answers
This feature is available in Forest Omnichannel The process of training Freddy Answers is iterative and needs to be consistent. Follow these steps to ma...
Thu, 13 Jul, 2023 at 8:03 PM
This feature is available in Forest Omnichannel Bot flows are a step by step conversational flow that you want a bot to perform while engaging with your...
Thu, 13 Jul, 2023 at 8:03 PM
This feature is available in Forest Omnichannel To add effective answers, it’s important to identify all the commonly asked questions from your customer...
Thu, 13 Jul, 2023 at 8:03 PM
Insights give an overview of how well the bot has engaged with your customers and the impact it has on your business. Insights tab will give you the num...
Thu, 13 Jul, 2023 at 8:03 PM