Customer Interactions

How to set up GoToMeeting OAuth for Natero
Benefit OAuth is a protocol that allows Natero to access resources of your GoToMeeting (GTM) website without having to expose your user credentials. I...
Mon, 14 Oct, 2019 at 12:40 PM
How to set up Intercom OAuth for Natero?
Pre-requisite 1. Your Intercom account must have the API access.  2. You need to have a Natero account to complete the OAuth setup (contact us if y...
Mon, 14 Oct, 2019 at 12:40 PM
Setting up Zendesk Ticket Mapping to Natero
In order for Natero to tie the right tickets information to your accounts, it is important to make sure that the account mappings are properly setup in your...
Fri, 4 Oct, 2019 at 7:21 PM
How to set up Google Calendar OAuth for Natero
Benefit OAuth is a protocol that allows Natero to access resources of Google Calendar without having to expose your user credentials. Instead of suppl...
Mon, 14 Oct, 2019 at 12:40 PM
How does GoToMeeting OR Zoom Integration work
If you have set up OAuth within the IT center and have already notified us. Consider your integration setup process to have begun. Here is how the integra...
Fri, 4 Oct, 2019 at 7:21 PM
How to set up Zoom OAuth for Natero
Benefit OAuth is a protocol that allows Natero to access resources of your Zoom website without having to expose your user credentials. Instead of supplyi...
Mon, 14 Oct, 2019 at 12:40 PM
How to set up JIRA OAuth
Introduction OAuth is a protocol that allows Natero to access resources of JIRA without having to expose your user credentials. Instead of supplying a u...
Wed, 6 Nov, 2019 at 5:17 AM
How does Google Calendar Integration work
What to expect from Google Calendar Integration? The Google Calendar integration works on a per-user basis and each individual has to go to the "My P...
Mon, 14 Oct, 2019 at 12:40 PM
Updating the NPS History of an Account
Natero captures the entire NPS history of an account which you can view at the account details - NPS history tab for each individual response details. NPS...
Fri, 4 Oct, 2019 at 7:21 PM
Support and Chat Systems
Third-party help desk systems require the following credentials to integrate with Natero. If you do not use one of these applications, please refer to our A...
Mon, 14 Oct, 2019 at 12:40 PM